Instant Cash Loans Limited

Financial Ombudsman decision DRN0632103 Upheld

Upheldoutcome, as published by the Ombudsman

£4,200redress stated in the decision

Mon Aug 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss M complains that Instant Cash Loans Limited (trading as Payday Express) gave her loans she couldn’t afford to repay.Irresponsible lending

She asks that interest is refunded, with statutory interest, and the loans are removed from her credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0632103.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.