NRAM Limited

Financial Ombudsman decision DRN0565415 Upheld

Upheldoutcome, as published by the Ombudsman

£500redress stated in the decision

Sun Jul 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

NRAM hadn’t undertaken adequate checks to make sure Mr G could afford this mortgage and loan into his retirementIrresponsible lending

Mr G complains that NRAM Limited mis-sold him a mortgage in 2004Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0565415.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.