Link Loans Limited
Financial Ombudsman decision DRN0494152 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu May 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty
In the Ombudsman’s words
Mr and Mrs O complain about the way Link Loans Ltd treated them after Mr O was diagnosed with a serious illness and was unable to meet the repayments due to their loan.Treatment in financial difficulty
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0494152.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.