Amigo Loans Ltd

Financial Ombudsman decision DRN0419061 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Mar 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Complaint handling, Data and privacy

In the Ombudsman’s words

Amigo apologised – it says this was caused by a system error and has offered him £100 compensation for the distress and inconvenience causedComplaint handling

sent details of his loan to a third party family memberData and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0419061.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.