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Clydesdale Financial Services Limited

Financial Ombudsman decision DRN0379919 Not upheld

Not upheldoutcome, as published by the Ombudsman
£1,626redress stated in the decision
Thu Feb 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

Ms R complains that Clydesdale Financial Services Limited (trading as Barclays Partner Finance), has rejected the claim she made under section 75 of the Consumer Credit Act 1974 (“the CCA”) in relation to a solar panel system she says was misrepresented to her by the supplier.Product mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0379919.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.