Jigsaw Finance Limited

Financial Ombudsman decision DRN0316276 Upheld

Upheldoutcome, as published by the Ombudsman

£620redress stated in the decision

Mon Apr 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr P complains that The Car Finance Company (2007) Ltd (“TCFC”) provided him with a hire purchase agreement in January 2015 that was unaffordable.Irresponsible lending

Lastly, as TCFC shouldn’t have granted the lending it isn’t fair for it to record adverse information in relation to the hire purchase agreement on his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0316276.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.