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Cabot Financial (Europe) Limited

Financial Ombudsman decision DRN0222296 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Feb 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Complaint handling, Data and privacy

In the Ombudsman’s words

He also complains that it refused to suspend its debt collections process while he challenged a debt it was pursuing him for.Complaint handling
Mr P complains about Cabot Financial (Europe) Limited’s response to his subject access request (or “SAR”).Data and privacy

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0222296.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.