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Lloyds TSB Bank Plc

Financial Ombudsman decision DRN0218863 Not upheld

Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Bereavement and power of attorney

In the Ombudsman’s words

Mr C complains that Lloyds TSB Bank Plc will not pay him the correct amount of interest on the balance he has discovered in his late wife’s pass book.Interest and rates
Following the passing of his wife Mr C discovered her old pass book.Bereavement and power of attorney

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0218863.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.