Nationwide Building Society

Financial Ombudsman decision DRN0203832 Not upheld

Not upheldoutcome, as published by the Ombudsman

£250redress stated in the decision

Tue Oct 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Nationwide made errors in the way it handled Mr O’s initial enquiry for a loan and its granting of a loan and additional borrowing.Irresponsible lending

remove from his credit file the credit search performed in January 2013Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0203832.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.