Platform Home Loans Ltd

Financial Ombudsman decision DRN0196896 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Apr 26deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Product mis-sold

In the Ombudsman’s words

He also wanted to complain about the interest rate on the mortgage and the refund Platform had sent to him in late 2018.Interest and rates

Mr K complains that Platform Home Loans Ltd mis-sold him an interest-only mortgage.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0196896.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.