WDFC UK Limited

Financial Ombudsman decision DRN0155165 Upheld

Upheldoutcome, as published by the Ombudsman

£1,100redress stated in the decision

Mon Aug 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss R complains that WDFC UK Limited (trading as Wonga) gave her loans she couldn’t afford to repay.Irresponsible lending

She asks that it refunds interest, with 8% interest, and removes the loans from her credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0155165.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.