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PSA Finance UK Limited
Financial Ombudsman decision DRN0050603 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu May 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr W complains that at the end of his car lease PSA Finance UK Limited (“PSA”) asked him to pay a final instalment on his GAP insurance despite having promised there would be nothing further to pay if he returned the car.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0050603.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.