Everest Limited

Financial Ombudsman decision DRN0044804 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Jun 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold, Complaint handling

In the Ombudsman’s words

Mr P complains that Everest Limited (the business) mis-sold him a finance agreement.Product mis-sold

Mr P also says that the business has not applied a hold to his loan account and has not provided the assistance it should have done in regard to helping to resolve this issue.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0044804.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.