Everyday Lending Limited

Financial Ombudsman decision DRN0015106 Not upheld

Not upheldoutcome, as published by the Ombudsman

£300redress stated in the decision

Mon Aug 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Mr R says he is having financial difficulties and complains that Everyday Lending Limited hasn’t been positive and supportive.Treatment in financial difficulty

amend Mr R’s credit file to show as defaulted from 1 April 2013 with the outstanding balance reducing to reflect the payments made by Mr R after this dateCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0015106.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.