CA AUTO FINANCE UK LTD

Financial Ombudsman decision DRN-6462464 Upheld

Upheldoutcome, as published by the Ombudsman

£4,821redress stated in the decision

Tue Jul 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

any adverse information in relation to any of the agreements should be removed if applicableCredit file reporting

the whole transaction should be restored to its original statusProduct mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6462464.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.