Firms › National Savings and Investments ›
National Savings and Investments
Financial Ombudsman decision DRN-6431321 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jul 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Bereavement and power of attorney
In the Ombudsman’s words
The estate of Mr H complains National Savings and Investments refuses to provide information about transactions on a joint account that took place before Mr H passed away.Bereavement and power of attorney
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6431321.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.