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BMW Financial Services(GB) Limited

Financial Ombudsman decision DRN-6413684 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

BMWFS identified that the car was registered in the name of Mr S’s company and that payments had been received from the company account. They concluded this breached the terms of the agreement, stopped accepting the company payments and subsequently terminated the agreement.Treatment in financial difficulty

reporting adverse information to his credit fileCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6413684.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.