Marsh Finance Limited

Financial Ombudsman decision DRN-6401764 Upheld

Upheldoutcome, as published by the Ombudsman

£367redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Mr B complains Marsh Finance & Commercial Limited (‘Marsh Finance’) entered into a car finance agreement with him irresponsibly because they didn’t accurately check his income and failed to notice he was under a debt management plan at the time.Irresponsible lending

Rules cited

Consumer Credit Act 1974, FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6401764.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.