NewDay Ltd

Financial Ombudsman decision DRN-6334772 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Jun 10deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Mr A complains that NewDay Ltd trading as Aqua (Aqua) lent to him irresponsibly when granting him a credit card and subsequently increasing the credit limit several times over seven years.Irresponsible lending

Rules cited

FCA CONC (Consumer Credit sourcebook), Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6334772.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.