TSB Bank plc

Financial Ombudsman decision DRN-6320693 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue May 26deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Data and privacy

In the Ombudsman’s words

Mr and Mrs G complain that TSB Bank plc unfairly turned them down for extra borrowingIrresponsible lending

Mr and Mrs G said they had since made a subject access request to TSB, but they said TSB hadn’t fulfilled their requestData and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6320693.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.