MONZO BANK LIMITED
Financial Ombudsman decision DRN-6310686 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jul 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Monzo received multiple reports from third party banks that Mr B’s account had been in receipt of fraudulently obtained funds... load an adverse fraud marker against his name on the Cifas database.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6310686.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.