Firms › West One Secured Loans Limited ›
West One Secured Loans Limited
Financial Ombudsman decision DRN-6301934 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Jun 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Mr and Mrs W complain that West One Secured Loans Limited trading as West One gave them a second charge mortgage that was unaffordable.Irresponsible lending
Remove any adverse information related to this mortgage from Mr and Mrs W’s credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6301934.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.