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Saffron Building Society
Financial Ombudsman decision DRN-6263810 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Jul 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Payment delayed or failed
In the Ombudsman’s words
G, a limited company, complains Saffron Building Society unfairly reduced the interest rate on its savings account.Interest and rates
G also said there had been a delay in the withdrawn funds reaching its nominated account.Payment delayed or failed
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6263810.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.