Link Financial Limited

Financial Ombudsman decision DRN-6243021 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu May 07deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

Miss P has complained that her loan was provided to her irresponsibly and was unaffordable for her.Irresponsible lending

we can consider Miss P’s complaint about what steps were taken by Link Financial to help and support Miss P in relation to her repaying the loan.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6243021.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.