OakNorth Bank plc

Financial Ombudsman decision DRN-6217820 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue May 05deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates

In the Ombudsman’s words

OakNorth contacted Mr B to say the interest was going to decrease to 4.06% AER on his existing 95 Days’ Notice Base Rate Tracker Deposit Issue 9 Account because the Bank of England decreased the base rate from 4.00% to 3.75%.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6217820.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.