Barclays Bank UK PLC

Financial Ombudsman decision DRN-6195151 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sun Apr 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Barclaycard told Mr N £476.11 was due, and he needed to clear the arrears by 13 April 2025Treatment in financial difficulty

They may register a default with the credit reference agenciesCredit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6195151.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.