AutoMoney Limited
Financial Ombudsman decision DRN-6184918 Upheld
Upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Mon Apr 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
Ensure that any adverse information about the hire purchase agreement that it’s reported to the credit reference agencies is removed from Mr T’s credit fileCredit file reporting
a van that was supplied to him under a hire purchase agreement with AutoMoney Limited wasn’t of satisfactory quality and was misrepresented to himProduct mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6184918.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.