Zopa Bank Limited
Financial Ombudsman decision DRN-6156544 Upheld
Upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Wed Apr 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Mr M complains that Zopa Bank Limited defaulted his loan account whilst he was in a payment arrangement.Treatment in financial difficulty
Mr M said he wanted the default removed from his credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6156544.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.