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Nationwide Building Society
Financial Ombudsman decision DRN-6152111 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Apr 03deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr B complains that Nationwide Building Society should not have given him a personal loan in April 2025. He says Nationwide relied on assumed household spending rather than his actual outgoings.Irresponsible lending
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6152111.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.