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Inclusive Finance Limited
Financial Ombudsman decision DRN-6146239 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Mar 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Credit file reporting
In the Ombudsman’s words
Ms M complains that Inclusive Finance Limited trading as Creditspring was irresponsible in its lending to her.Irresponsible lending
She wants all fees paid refunded and any adverse information recorded on her credit file removed.Credit file reporting
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6146239.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.