ZILCH TECHNOLOGY LIMITED

Financial Ombudsman decision DRN-6141079 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Tue Mar 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Identity checks and access

In the Ombudsman’s words

any negative impact on his credit fileCredit file reporting

update the email address linked to her accountIdentity checks and access

Rules cited

FCA Consumer Duty (PRIN 2A)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6141079.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.