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Three Counties Limited
Financial Ombudsman decision DRN-6109979 Not upheld
Not upheldoutcome, as published by the Ombudsman
£25redress stated in the decision
Mon Mar 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
Three is obligated to report true and accurate information to the credit reference agencies.Credit file reporting
Mr S has complained about how Hutchinson 3G UK Limited (trading as Three) has administered a credit agreement linked to his phone.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6109979.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.