Barclays Bank UK PLC

Financial Ombudsman decision DRN-6106683 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Apr 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr S complains that Barclays Bank UK PLC trading as Tesco Bank (Tesco Bank) did not offer a fair or reasonable resolution to an irresponsible lending complaint.Irresponsible lending

He also says the credit file should be revised now whether or not the outstanding balance is repaid.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6106683.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.