NewDay Ltd

Financial Ombudsman decision DRN-6065598 Upheld

Upheldoutcome, as published by the Ombudsman

£600redress stated in the decision

Fri Feb 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr M complains that NewDay Ltd lent irresponsibly when it approved four credit card applications he made and later increased the limits.Irresponsible lending

NewDay should also remove all adverse information recorded after June 2019 regarding this account from Mr M’s credit file.Credit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6065598.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.