Sky UK Limited

Financial Ombudsman decision DRN-6065058 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Aug 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Mr E complains Sky has unfairly defaulted his credit agreement, so I’ve started by reviewing whether Sky acted reasonably in taking this action.Treatment in financial difficulty

Mr E complains Sky UK Limited unfairly defaulted his credit agreement.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6065058.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.