Firms › Revolut Limited ›
Revolut Limited
Financial Ombudsman decision DRN-6062372 Upheld
Upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Thu Feb 05deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Support for vulnerable customers, Service failure
In the Ombudsman’s words
disclosed his ADHD diagnosis to RevolutSupport for vulnerable customers
poor service I’ve set out aboveService failure
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6062372.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.