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TSB Bank plc
Financial Ombudsman decision DRN-6050095 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Apr 08deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Ms J was told that she could go through affordability optionsTreatment in financial difficulty
a default registered on one of the loan accountsCredit file reporting
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6050095.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.