Mitsubishi HC Capital UK Plc

Financial Ombudsman decision DRN-6030284 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Jan 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Product mis-sold

In the Ombudsman’s words

even if I were to agree with PR that Novuna put the wrong interest figure on the Credit AgreementInterest and rates

Mr P has complained about the sale of a timeshare paid for using a loan provided by Mitsubishi HC Capital UK PlcProduct mis-sold

Rules cited

Consumer Credit Act 1974, FCA DISP (Dispute Resolution), FCA CONC (Consumer Credit sourcebook)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6030284.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.