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Lantern Debt Recovery Services Limited
Financial Ombudsman decision DRN-6025551 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jan 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Treatment in financial difficulty
In the Ombudsman’s words
A had upheld an irresponsible lending complaint she had made to them and had written the debt off.Irresponsible lending
Miss T says her current financial circumstances mean she isn’t able to comfortably afford payments towards the debt.Treatment in financial difficulty
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6025551.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.