MBNA Limited

Financial Ombudsman decision DRN-6002837 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Tue Feb 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mr H, represented by his wife Mrs H, has complained that MBNA Limited were irresponsible when providing him with a loan.Irresponsible lending

Mr H remained unhappy as he also felt they should remove the adverse information recorded on his credit file, so brought the complaint to our service.Credit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-6002837.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.