LDF Finance No. 3 Limited

Financial Ombudsman decision DRN-5979555 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Jan 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Complaint handling

In the Ombudsman’s words

Mr C complains that that LDF Finance No.3 Limited (trading as White Oak UK) have behaved unreasonably when pursuing him for a debt which was taken out by his former company.Treatment in financial difficulty

He didn’t receive a response to his SAR, but in January 2024, LDF threatened him with bankruptcy proceedings. LDF said in February 2024 that it had responded to his SAR, but this wasn’t received so he couldn’t challenge LDF.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5979555.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.