Barclays Bank UK PLC

Financial Ombudsman decision DRN-5972955 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Feb 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Support for vulnerable customers

In the Ombudsman’s words

Mr M complains he missed out on interest from his Barclays Bank UK PLC savings accountInterest and rates

Mr M complains that, as he has a health condition which affects his ability to carry out certain tasks, it isn’t fair that he lost out on interest.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5972955.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.