Firms › Shop Direct Finance Company Limited ›
Shop Direct Finance Company Limited
Financial Ombudsman decision DRN-5969428 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Jan 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
Any information recorded on Mr M’s credit file, as usual, should be a true and accurate reflection of the account conduct.Credit file reporting
declined his claim against it under Section 75 of the Consumer Credit Act 1974Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5969428.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.