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Advantage Finance Limited

Financial Ombudsman decision DRN-5925605 Upheld

Upheldoutcome, as published by the Ombudsman
£5,000redress stated in the decision
Tue Mar 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

I don’t consider that Advantage Finance should have provided the credit to Miss C or that it made a fair lending decision.Irresponsible lending
Advantage Finance should also ensure that any adverse information about the hire purchase agreement that it’s reported to the credit reference agencies is removed from Miss C’s credit file.Credit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5925605.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.