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Go Car Credit Limited
Financial Ombudsman decision DRN-5924001 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Mar 23deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Support for vulnerable customers
In the Ombudsman’s words
Mr S complains that a hire purchase agreement with Go Car Credit Limited was unaffordable for himIrresponsible lending
He says that he’s raised a complaint about the way that the agreement was handled, particularly around affordability, vulnerability and the way car collection was managed.Support for vulnerable customers
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5924001.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.