HSBC UK Bank Plc
Financial Ombudsman decision DRN-5919264 Upheld
Upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Mon Dec 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Identity checks and access
In the Ombudsman’s words
Mr H complains that HSBC UK Bank Plc (“HSBC”) unfairly lodged a Cifas marker against him.Credit file reporting
He said multiple accounts, loans and policies were opened in his name and he’d reported the matter to the police.Identity checks and access
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5919264.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.