NewDay Ltd

Financial Ombudsman decision DRN-5918535 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Jan 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss G complains that NewDay Limited (NewDay) trading as Marbles irresponsibly provided her with credit.Irresponsible lending

It also agreed to arrange for the removal any adverse information recorded on Miss G’s credit file since the account’s opening once the outstanding balance had been settled.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook), Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5918535.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.