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Financial Ombudsman decision DRN-5907381 Not upheld
Not upheldoutcome, as published by the Ombudsman
£1,621redress stated in the decision
Thu Mar 05deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Payment delayed or failed
In the Ombudsman’s words
this is affecting her credit fileCredit file reporting
failed to credit her account with the cheque she says she sentPayment delayed or failed
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5907381.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.