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Mitsubishi HC Capital UK Plc
Financial Ombudsman decision DRN-5900685 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Feb 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr C has complained about a loan Mitsubishi HC Capital UK Plc (trading as “Novuna” Personal Finance) provided to him. He says he believes proper affordability checks weren’t carried out when he applied for his loan as his credit file would have shown that he already had significant credit.Irresponsible lending
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5900685.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.