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Tesco Personal Finance Limited

Financial Ombudsman decision DRN-5886255 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Support for vulnerable customers

In the Ombudsman’s words

Mrs N on behalf of Mr N complains that Tesco Personal Finance Limited (Tesco) lent to him irresponsibly.Irresponsible lending

Mrs N said she didn’t feel the offer was fair and explained that Mr N had a condition that made him vulnerable and caused him to spend compulsively.Support for vulnerable customers

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-5886255.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.